Banking FAQs

Q: Are my deposit accounts insured?
A: As a member of the FDIC and DIF, this bank's customers' deposits and accrued interest are fully insured against loss, without limit or exception. The first $100,000 per depositor is insured by the FDIC; all deposits above this amount are insured by the Depositors Insurance Fund (DIF).

Q: How do I set up Direct Deposit of my payroll check?
A: If your employer participates in a direct deposit program, simply provide our routing and transit number and your account number to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.

Q: How do I set up Direct Deposit of my Social Security check?
A: Simply stop into one of our Branch Locations and we will help you set up direct deposit of your Social Security check to your Athol Savings Bank account.

Q: Can I get information about my account by phone?
A: Yes! Account information is available by calling our Voice Response System, which is available 24 hours a day at 1-800-934-BANK (2265).

Q: What products can I apply for online?
A: Athol Savings Bank does not open accounts Online, please stop into one of our Branch Locations to open a new account.

Q: Is interest paid on my checking account?
A: Yes! If you want a checking account that pays a market rate of interest, check out our Now Checking account.

Q: Can I open an account if I don't live in the United States? What if I live in the United States but am not a citizen yet?
A: At this time, Athol Savings Bank only opens accounts for persons residing in our designated market area with valid U.S. Tax Identification numbers (Social Security Numbers). If you would like more information, contact one of our Branch Locations.

Q: Can I do all of my banking with you?
A: Yes! Thanks to the convenience of Direct Deposit and ATMs, everyday banking activities can be performed on your own time. Contact us with questions about your banking needs.

Q: Can I look at all of my transactions at any time?
A: Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!

Q: How frequently is my information updated?
A: Your account information is updated every business day with new transactions that posted to your account the previous day.

Q: Are wire transfers possible to and from my checking account?
A: Yes! Funds can be transferred to and from accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Contact us for details.

Q: How do I make a deposit to my account from a remote location?
A: You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. We also offer a bank-by-mail service, which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.

Q: When do I have access to use Internet Banking?
A: With Online Banking, you have access to your account information 24 hours a day, 7 days a week!